Is Quality high price or fancy features? Or maybe it’s conformance to requirements.
In this video I rant about the true meaning of Quality and made some reference to the definition by top quality guru “Philip Crosby”. The video was made on my visit to Birmingham when I visited my business partner Calvin. Also, in the video i talk about 3 ways to create a quality product, one that will meet customers requirements.
The 3 ways can be shortened to LQR. L for listen, Q for Question and R for Re-state.
PLEASE watch the video and share your thoughts of it with me.
Thanks for watching and reading.